Your Company Bought AI. Why Isn’t Anyone Using It?

Buying AI tools does not create adoption.

Employees need to understand why the tools matter, how they connect to their work, and what success is supposed to look like.

In this episode of System Prompt, Val and Peter are joined by Jonny Havey of E-Learning Partners to discuss AI adoption, employee education, training ROI, and the role of clear KPIs.

The conversation explores why training programs often fail when they are disconnected from business outcomes. It also examines how organizations can measure the impact of education, align AI adoption with operational goals, and help employees develop judgment rather than simply learn another tool.

WHAT WE DISCUSS

• Why purchasing AI tools does not guarantee adoption

• The role of education in successful AI implementation

• Why training must connect to business outcomes

• How KPIs help measure training